Business Travel Consultant

Wakefield Source: WhatJobs

£26,000–£36,000

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Business Travel Consultant

Full Time Administrative Office - Wakefield, UK, West Yorkshire, Wakefield, GB

About the Role

If you’re interested in events, travel, and working behind the scenes to bring large-scale experiences to life, this could be a great starting point.

As a Business Travel Consultant, you’ll support the planning and execution of air travel for group events, meetings, and incentive programs. You’ll work closely with our UK and US team members to coordinate flights, assist travellers, and help ensure everything runs smoothly from planning through event completion.

This is a hands‑on, fast‑paced, and highly collaborative role where you’ll manage the ins and outs of group travel, airline logistics, and event operations.

What You’ll Do

Oversee the day‑to‑day operations of the ticketing department, ensuring accuracy, efficiency and service standards are maintained.
Research and share flight options, pricing, and schedules
Book and ticket flights through specific GDS systems, managing ticketing queues and hitting SLAs and client deadlines
Communicate with participants via email to:
Share itineraries
Answer travel questions
Help with changes or requests
Track and help manage program budgets and travel details
Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirement
Partner with internal teams like:
Event Managers
Travel Directors
Accounting teams
Help resolve travel issues (delays, changes, cancellations)
Navigate airline systems and internal tools

What Makes This Role Unique

You’ll gain exposure to large‑scale events and group travel logistics
It’s a mix of detail‑oriented work + problem‑solving + communication

What We’re Looking For

We’re looking for experienced business travel consultants looking for the next step in their career. You might be a great fit if you:

You are currently working in a Business travel consultant position and have hands on experience in a ticketing role.
Have experience ticketing and reissuing for multiple airlines
Solid experience of GDS systems, such as Galileo
Are highly organised and detail‑oriented
Enjoy working with people and solving problems
Proficiency in technology products, including Outlook, Word, Excel, PowerPoint, and Google Docs
Are comfortable communicating clearly via email and Teams
Like working in a fast‑paced, ever‑changing environment
Are tech‑savvy and quick to learn new systems
Have a strong sense of accountability and follow‑through
This is a hybrid role with 50% of the working week in the office, based in Wakefield, Yorkshire