Innovation & Legal Operations Manager

Innovation & Legal Operations Manager

Central London - hybrid working available. c. £100,000 with excellent benefits

The Company

hiring an Innovation & Legal Operations Manager. This opportunity is with a leading International Bank committed to delivering high-quality financial services. The newly created Innovation & Legals Ops Manager a will support the development and implementation of the firm's AI and innovation strategy, helping to integrate emerging technologies while promoting responsible adoption and measurable business value.

Key Responsibilities

• Support AI strategy delivery - Assist in developing and implementing the firm's AI and innovation strategy, ensuring initiatives align with business priorities and the needs of legal teams.
• Deliver technology initiatives - Identify, evaluate and support the implementation of AI and legal technology solutions, including pilots and proof-of-concept projects that enhance efficiency, quality and client service.
• Collaborate across the business - Work closely with lawyers, to translate business requirements into practical, scalable technology solutions and embed new ways of working.
• Drive adoption and engagement - Support the successful adoption of AI tools through training, communications, user engagement activities and the development of guidance, best practice materials and prompt libraries.
• Monitor performance and innovation - Track adoption, usage and business impact through data and stakeholder feedback, while keeping informed of developments in AI and legal technology to identify future opportunities.

Skills & Attributes of the Innovation & Legal Operations Manager

• Professional services experience - Experience within a law firm or large corporate environment and a strong understanding of legal workflows and client service delivery.
• Strong AI knowledge - Demonstrable understanding of artificial intelligence, generative AI and emerging legal technologies, with experience delivering innovation or legal technology initiatives from concept through to implementation.
• Project management capability - Experience managing multiple projects, priorities and stakeholders, ensuring successful delivery within a fast-paced environment.
• Excellent stakeholder communication - Strong communication and relationship management skills, with the ability to engage effectively across legal, operational and technical teams and support organisational change.
• Commercial and analytical mindset - Commercially aware with strong problem-solving skills, confidence using data and reporting to measure adoption, and a proactive approach to continuous improvement and emerging technology.

Applications can only be considered from those eligible to live & work in the UK without restriction.

Harcourt Matthews is committed to diversity and inclusion. We value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation. Diversity benefits us all and challenges our assumptions.

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