Visitor Experience First Line Manager
London
Are you an experienced visitor experience, customer service or operations leader looking for your next challenge in the museum and cultural sector?
The British Museum is seeking an experienced Visitor Experience First Line Manager to lead and develop a team of Visitor Experience Assistants across our galleries. This leadership role focuses on delivering outstanding visitor experiences, operational excellence, safety and team performance in a busy public environment.
You will manage on-floor leadership, staff deployment, incident response and presentation standards, supporting exhibitions, programmes and events while fostering a culture of
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London
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