Hybrid ServiceNow Process Analyst — Business Improvement

Janus Henderson Investors is seeking a ServiceNow specialist to partner with technology and business stakeholders to define and document requirements for ServiceNow processes. You will lead workshops, run demos, and train users while aligning solutions with ITSM/ITOM best practices.

You will assemble user stories with acceptance criteria, support testing, and work with development to select the most effective solutions, while advising stakeholders and growing your ServiceNow expertise in a

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