ICT Service Delivery Lead – UK & Ireland (Wembley)

London Source: WhatJobs
£65,000–£90,000

UK & Ireland 2028 Limited is recruiting a Service Delivery Manager to act as the key relationship manager between UK&I and the outsourced ICT partner (Cognizant) and UEFA ICT. The role provides strategic direction, day-to-day troubleshooting, and escalations to ensure ICT services meet the needs of the Organising Committee for UEFA EURO 2028.

The role involves SLA/KPI management, incident and problem resolution, change management and cross‑functional team leadership, with travel across the

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