Elsevier seeks a Digital Customer Success Manager, Global, to design and deliver digital engagement programs that help customers realise value from Elsevier solutions throughout their lifecycle.
You will work with CS Leaders and cross-functional teams to create personalized journeys, onboard new customers, drive product adoption, monitor health, and support renewal readiness using Gainsight and other platforms.
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London
As VP of Customer Success, you’ll lead and scale our global CS organization across Strategic, Enterprise, Commercial, and Digital Touch segments…
London
Description The Director of Customer Success is responsible for leading the Customer Success function for the Centellic product portfolios, driving…
London
As VP of Customer Success, you'll lead and scale our global CS organization across Strategic, Enterprise, Commercial, and Digital Touch segments…
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