GreenSquareAccord Limited seeks an experienced Contact Centre Team Leader to launch and lead a new Birmingham contact centre at Brindley Place. This hybrid role requires in-office presence twice a week, with a focus on delivering excellent service across phone, email and digital channels.
You will coach and develop a team of Customer Service Officers, using performance data and KPIs to drive improvements and shape a positive, consistent customer experience for our customers and colleagues across
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
West Midlands
We’re looking for an experienced Contact Centre Team Leader to help launch our new Birmingham contact centre at Brindley Place.
West Midlands
We’re looking for an experienced Contact Centre Team Leader to help launch our new Birmingham contact centre at Brindley Place.
Birmingham, West Midlands (County)
Lead a new team and make a difference We’re looking for an experienced Contact Centre Team Leader to help launch our new Birmingham contact centre…
London
A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and…
London
Hybrid Working: 3 days in the office, 2 days working from home.
Ealing
A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and…
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.