Customer Service Manager - Growth & Coaching Lead

Horsham Source: WhatJobs
£40,000–£45,000

Telecom Acquisitions Ltd. in Horsham (On site) is seeking a Customer Service Manager to lead the support teams and drive service excellence. You will coach leaders, ensure fast, accurate customer interactions, and raise quality across care and technical support.

The role focuses on SLAs, team development, and process improvements to support a growing broadband and utilities portfolio. This is a permanent, full-time, on-site position in Horsham.

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