Business Administrator Apprenticeship

Business Admin Level 3 Apprenticeship – Oasis Academy Parkwood

We are looking for an enthusiastic and hard-working individual to join Oasis Parkwood team. As a School Administrator Apprentice, you will gain many new skills to help you develop throughout the apprenticeship.

Key Details

Salary: £8.58 per hour, increases to NMW after 12 month

Working hours: Monday to Friday in between hours 8am – 4:30pm - 32.5 hours per week

Location: Plymouth Rd, Scunthorpe DN17 1SS

Apprenticeship Details: 16 months expected duration to complete, working towards your Level 3 School Administration Qualification. (All learning is delivered online/ remote).

Training Provider: LMP Education (rated 1st best UK training provider)

As a School Administrator Apprentice at Oasis Academy Parkwood, you will play an important role in supporting the smooth and efficient running of the school’s administrative services. This apprenticeship offers a fantastic opportunity to gain hands‑on experience in a busy educational environment while working towards a nationally recognised qualification. You will receive full training, guidance, and mentorship to help you develop strong skills in business administration.

Main Duties & Responsibilities

Reception & Front-of-House

• Act as the first point of contact for all visitors, providing a warm, professional welcome.
• Support students at reception and respond to their queries.
• Manage a fast-paced reception area, multitasking effectively between duties.
• Handle telephone and in-person enquiries, directing staff, parents, pupils, and visitors to the correct information.
• Manage challenging conversations calmly and professionally.
• Issue visitor badges and ensure all safeguarding and security procedures are followed.
• Ensure visitors are met and escorted appropriately unless authorised to move independently.

Administrative Support

• Maintain a tidy, organised reception and office environment.
• Support parents with ParentPay and Bromcom/MCAS queries.
• Complete word processing, data entry, and general administrative tasks as required.
• Assist with photocopying, printing, laminating, filing, and preparing documents.
• Collate and distribute information to parents/carers, staff, and students.
• Handle incoming and outgoing post, including franking and sorting.
• Provide refreshments to visitors when needed.

Communication & Events

• Make telephone calls to parents and carers as required.
• Send text messages and emails to parents/carers.
• Support with Academy events such as parents’ evenings and open evenings.
• Act as a key contact for staff regarding daily Academy events.

Additional Duties

• Supervise students when required.
• Always maintain confidentiality.
• Carry out any other reasonable duties as directed by the Line Manager.

General Expectations

• Promote and uphold a safe environment for children and follow all safeguarding procedures.
• Maintain professional competence by engaging in training and development.
• Attend Academy training days and participate in performance management processes.
• Work within the policies, ethos, and aims of the Academy.
• Be flexible to support Academy functions, including occasional extracurricular activities.
• Responsibilities may vary over time while remaining within the scope of the role.

Training & Qualification

You will be enrolled onto the Level 3 School Administrator Apprenticeship delivered by LMP Education.

Training includes:

• On-the-job learning
• Coursework and online modules
• Regular reviews every 6–8 weeks with your line manager and tutor upon completion, you will achieve a nationally recognised Level 3 qualification in School Administration.

Career Progression

We are looking for someone eager to learn and grow. Apprentices who demonstrate strong performance, professionalism, and commitment may be considered for long-term employment opportunities within the Academy.

Desired Skills & Personal Qualities

• Strong communication skills
• Confident using Microsoft Office (Word, Excel, Outlook)
• Excellent attention to detail
• Good organisational skills
• Customer service mindset
• Team player
• Patient, calm, and non-judgemental
• Reliable and proactive Entry Requirements

• GCSE English (Grade C/4 or above) – essential
• GCSE Maths (Grade C/4 or above) – essential

About the Employer

Oasis Academy Parkwood is a welcoming, inclusive community where every student is encouraged to thrive. As part of the Oasis Community Learning family, we are committed to strong community values, inclusion, and a holistic approach to education. Our aim is to deliver outstanding outcomes for all students and prepare them to make a positive impact in the world.

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