Stockroom Manager (38 hours) - Oxford Street

JOB MISSION:

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for Managers who can lead a high performing team and manage stockroom operations. We need your passion and the desire to be a true brand ambassador as well as your genuine love for retail and operations.

MAJOR ACCOUNTABILITIES:

• Assume full responsibility for the stockroom to ensure smooth operations and contribute to the store's commercial success
• Implement and enforce company rules and procedures for maintaining a well-organized and efficient stockroom
• Make informed decisions that align with store turnover, considering customer profiles and commercial goals
• Monitor and analyse stockroom performance, proposing improvements and addressing concerns as needed
• Allocate resources effectively to drive productivity in the stockroom
• Collaborate with senior management and the visual merchandising team to maintain a trend-focused and brand-relevant stockroom
• Lead recruitment, induction, training, and development of stockroom team members, ensuring adherence to HR policies
• Report directly to Store Manager to manage loss prevention effectively
• Provide feedback on operational performance and suggest improvements during regular catch-ups with senior management
• Collaborate with external business partners to ensure a safe and compliant working environment
• Part of the senior team to carry store responsibilities such open/close, store emergency evacuation and any others duties required by the management team.

REQUIREMENTS FOR SUCCESS:

• Team Player
• Proven experience in a supervisory or management position, preferably within a retail stockroom
• Ability to lead and coach a team
• Knowledge of retail KPIs
• Previous experience in retail desirable
• Demonstrate customer service skills
• A passion for retail operations
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Understanding of POS register systems
• Effective communication skills
• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS:

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package

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