Strategic Speech Analytics Lead

Milton Keynes Source: WhatJobs
£70,000–£95,000

VWFS UK in Milton Keynes seeks a Speech Analytics Manager to lead our Genesys analytics and transform customer interaction data into actionable insight that improves outcomes and supports regulatory oversight.

You will partner with Compliance, Audit and product teams to translate business needs into platform enhancements, delivering dashboards that reveal trends, risks and improvement opportunities across Customer Operations and Fleet Operations.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →

Back to all jobs

Help others hire with confidence

Reviews on Trustpilot

Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.