PALS Officer: Patient Support & Issue Resolution

Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking a PALS officer to provide support, guidance and information to patients, relatives and staff who have concerns about care across our trust sites. The role is based predominantly at Whiston Hospital with potential travel to other sites.

You will use NHS computer systems such as Inphase, Careflow and Microsoft Office, and you will need excellent written and verbal communication skills to resolve issues effectively and

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