Express/ Time Critical

Our client is looking for an Express / Time Critical person.

The role is Monday to Friday, 09:00-17:30, based within the Express team. Salary £Neg Location West London

We're looking for someone with strong Express/Time Critical experience, ideally including AOG/NFO, along with good customs knowledge and experience of import/export entries. BoxTop experience would also be preferable.

Duties Include:

• Day to Day responsibility for customer service delivery to Express Clients
• Management of operational email Inbox, and procedural work flows of consignments
• Follow up and resolve all operational issues / customer service concerns raised by the customer
• Responsible for Sales Invoicing on a timely basis and job costing accuracy
• Processing of import/export documents and creation/submission of Customs Entry Declarations
• Keep up to date with Market trends, products, services and news.
• Establish and Maintain Internal and External Relationships.
• Fully Document attributed client's business processes and requirements.
• Ensure all HMRC Export and Import entry regulations are met, through self-auditing
• Ensuring accuracy of Export and Import entry declarations through self-auditing

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