Lead Customer Care Team – Hybrid Role

Uxbridge Source: WhatJobs
£35,000–£41,000

Zurich Cover-More is recruiting a senior Customer Care leader to drive a high-performing team across multiple channels. You will coach colleagues, monitor performance, and ensure service levels meet regulatory and customer expectations.

You will collaborate with Operations, Learning & Development, Complaints, Risk and Compliance to elevate customer experience and deliver improvements while maintaining robust processes and engagement.

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Full job description from WhatJobs. Apply for this role →

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