Remote Complaints Resolution Specialist (6‑Month FTC)
Watford
Chime Housing is seeking a Complaints Resolution Officer to join the Complaints Team.
Chime Housing is seeking a Complaints Resolution Officer to join the Complaints Team. You will investigate complaints, engage with customers, and ensure fair, timely responses in line with the Housing Ombudsman's guidelines.
The role focuses on resolving issues, recording outcomes, and driving service improvements through learning and insight, with agile and flexible working practices and development opportunities within Customer Experience.
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