ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.
We are now looking for a Housing & Income Team Leader to join us on a full-time, permanent basis, working Monday to Friday, 37.5 hours per week.
Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. With a proven track record of delivering effective support services, in 2025 we helped house over 1,500 individuals and provided support to over 600 of our service users, helping them to achieve their personal goals and lead fulfilling lives in their new country.
This is a rewarding opportunity for a social housing professional with extensive income recovery experience and great leadership skills to join our purpose-driven organisation.
You’ll have the chance to carve out the exciting next chapter in your career, building on your leadership expertise, expanding your overall knowledge and further establishing yourself as a highly capable housing professional.
Most importantly, you’ll experience the satisfaction of knowing your work has a genuine purpose, helping refugees and migrants sustain their tenancies and build independent, successful lives in the UK.
As our Housing & Income Team Leader, you will lead the delivery of high-quality housing management and income collection services across our housing portfolio.
Leading a team of Housing Officers and Assistants, you will manage income collection and recovery, maximise rental income and reduce arrears. You will oversee complex cases and support your team to deliver a responsive, consistent service that promotes tenancy sustainment.
You will also oversee housing management activities, ensuring properties and services meet statutory requirements and relevant policies and procedures. This will include maintaining high standards across lettings, voids, tenancy management, safeguarding and anti-social behaviour.
Additionally, you will:
To be considered as a Housing & Income Team Leader, you will need:
The closing date for this role is 15th October 2026.
Other organisations may call this role Housing Team Leader, Housing Services Supervisor, Housing Manager, Housing Services Team Leader, Housing Management Team Leader, Rent and Income Team Leader, Senior Housing Officer, or Housing Services Manager.
Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
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Leicester
ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives.
Binley
ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives.
Coventry
ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives.
Coventry
ACH Refugee Integration Services Provider in the UK is seeking a Housing & Income Team Leader on a full-time, permanent basis.
Coventry, Warwickshire
ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives.
Coventry
ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives.
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