Customer Experience Advisor — Banking & Service Excellence

Santander is seeking a Customer Experience Advisor to join the Inverness branch. The role covers customer interactions in-branch and via phone, handling transactions, assisting customers with technology in the banking hall, and protecting customers from fraud.

You will work a 35-hour week on a rota basis Monday to Saturday, 8am–6pm. You will be part of a close-knit team, delivering a friendly, multi-skilled service across channels.

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