Senior Enterprise Account Executive - Legal and Compliance

Job Description

Senior Enterprise Account Executive - Legal and Compliance

We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships.

As an Senior Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts.

The Senior Enterprise Account Executive is responsible for new business growth in existing accounts in his/her assigned account territory. It carries a monthly and annual sales quota based on new business sales through targeted upsell and cross sell campaigns of Thomson Reuters Legal and Compliance products which includes the market leading HighQ, Legal Tracker, Thought Trace, Practical Law, Westlaw, Regulatory Intelligence and Compliance Learning services. We are looking for an individual that can demonstrate self-sufficient success and the ability to find, manage and close high-value deals.

Key Responsibilities :

1. Sales Strategy and Execution:

• Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base
• Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies
• Act as a customer advocate within the company
• Meet or exceed established goals, KPIs, and performance metrics

2. Customer Acquisition and Growth:

• Drivenewcustomeracquisitionthroughstrategicsalesinitiatives
• Identify, pursue, and close new sales opportunities within assigned territory or market segment
• Upsellandcross-selltoexistingcustomerstomaximizerevenue

3. CustomerRelationshipManagement:

• Serveastheprimarypointofcontactforcustomerinquiriesandissues
• Fosterstrong,long-termrelationshipswithkeycustomersandstakeholders
• Ensurehighlevelsofcustomersatisfactionandloyalty
• Collaboratewiththecustomersuccessteamforsmoothonboardingandcontinuedcustomersuccess

4. Customer Engagement:

• Leadcustomermeetingsanddeveloppresentationsforcomplexsalesopportunities
• Understandcustomerbusinessneedsandchallenges
• Present tailored solutions demonstrating how our products solve specific problems
• Conduct regular business reviews to ensure alignment with customer goals

5. Collaboration with Internal Teams:

• Workcloselywithsolutionconsultantstodeveloptailoredsolutions
• Coordinatewithprofessional services for timely implementation
• PartnerwithPartnerships & Alliances team for growth and strategic account planning
• Providecustomerfeedbacktoinformproductdevelopmentandmarketingstrategies

Required Qualifications:

• Bachelor's degree in Business, Marketing, or related field
• 5+ years of experience in account management or sales in the software/technology industry
• Proven track record of meeting or exceeding sales targets
• Strong understanding of AI and software technology products and services
• Excellent communication, negotiation, and presentation skills
• Demonstrated ability in solution selling and strategic account planning
• Experience with CRM systems and sales analytics tools

Preferred Qualifications:

• MBA or relevant advanced degree
• Experience in AI or machine learning industry
• Proven success in managing enterprise-level accounts
• Track record of developing and nurturing partner relationships

Key Success Measures:

• Sales performance (quota achievement, revenue growth, win rate)
• Customer relationship management (satisfaction scores, retention rates, NPS)
• Operational efficiency (productivity, forecast accuracy, pipeline coverage)- Identifies the best channel for engagement with customers, Support in developing and executing territory growth strategies
• - Possesses core knowledge across products within the subsegment, and engages Sales Specialists where deep product expertise is required to drive to close
• - Utilize an automated and insight-driven Salesforce workflow to progress deals: Nurturing opportunities and moving more complex sales to close, i.e. New customer acquisition and existing 'non-named' account incremental sales
• - Understands specific customer archetypes and needs which are most prevalent within the subsegment and territory
• - Utilizes consultative selling approach to identify customer's needs and growth plans, may suggest a product road map and transition to close of sale.
• - Refer to the Role Descriptions and Career Path Progression document for specific years of experience and Education
• - Experience in consultative selling env

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →