NHBC in Milton Keynes is seeking a Complaints Handler to investigate and resolve customer complaints, ensuring fair outcomes and high-quality service. You’ll manage a varied caseload, provide clear responses, and collaborate with colleagues across NHBC to identify issues and improve the customer experience.
You will handle complaints thoroughly, keep customers informed, meet regulatory requirements, and contribute to training and sharing best practices to improve complaint handling across the
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MK7, Simpson, Milton Keynes
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