Customer Experience Champion — Complaints & Resolution

Blackburn Source: WhatJobs
£27,000–£30,000

Cummins Mellor is seeking a Complaints Advisor in Blackburn for a full-time, in-office role. You will handle and resolve customer complaints, ensuring they feel heard, valued and satisfied. The position focuses on quality service and process improvement.

The role emphasizes empathetic communication, adherence to policies, and collaboration across teams to deliver timely resolutions and positive customer experiences.

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Full job description from WhatJobs. Apply for this role →

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