Business Admin Apprentice

Job Category: Business and administration

Training Provider: YEOVIL COLLEGE

Salary: See vacancy details — £15,435 a year

Address: Mudford Road, Yeovil, Somerset, BA21 4DR

The post holder will provide administrative support to various departments across Yeovil College for the duration of the training programme. This exciting opportunity will allow you to work in a range of areas on a 6-month rotational basis allowing you to develop your transferable skills in customer service and general administration.

• Interaction with a range of internal and external customers verbally and face-to-face
• Making and receiving telephone calls
• Responding and writing emails
• Knowing how to use Office Software and other IT systems competently and being able to coach others to use the IT systems
• Creating documents including spreadsheets from the outset and coaching others to also create the documents and spreadsheets
• Filing
• Updating of databases/spreadsheets including data analysis
• Writing letters
• Dealing with customer enquiries including handling difficult enquiries
• Being able to work in a team being able to challenge colleagues in a professional manner when required
• Becomes a role model in the team and pro-actively coach others in a range of tasks when required
• Communicate with internal and external customers and stakeholders in a professional manner
• Can demonstrate good decision making to include an informed and respected choice
• Know how to perform financial processes including billing, invoicing, and purchase orders
• Evaluating processes and making recommendations for improvements and presenting to management
• Understands social media platforms and ability to respond to posts accordingly
• Manage resources to include equipment/facilities
• Organise meetings/events/travel and or accommodation
• Takes minutes from meetings
• Adhering to GDPR throughout the job-role championing adherence to all relevant regulations and laws in their everyday job-role

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