TfGM is seeking a Performance & Insight Lead to transform how Customer Care uses data to improve outcomes for customers and colleagues. You will develop reporting frameworks, dashboards and analytical products to provide visibility of service performance, demand and operational effectiveness.
You will partner with Customer Care, Experience and product teams to embed data-driven decision making, develop KPIs, and support large-scale transformation across the organisation.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Remote
At Hft, our vision is to create a future where learning-disabled people can live the best life possible.
Nationwide
Data, Performance and Insights Lead At Hft, our vision is to create a future where learning-disabled people can live the best life possible. We do…
Explore: Customer Service Advisor jobs in Manchester Customer Service Advisor jobs in the UK Specialist jobs in Manchester
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.