Walsall Council is seeking an experienced Senior Customer Advisor to join the Council Tax and Blue Badge Team. You will handle complex enquiries, resolve issues, and act as a first point of escalation while guiding colleagues to deliver high-quality service to residents.
You will provide expert advice on Council Tax and Blue Badge, coach others, and ensure accurate records. The role supports a hybrid working pattern and career progression within the local authority.
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Walsall
We are looking for an experienced and customer-focused Senior Customer Advisor to join our Council Tax and Blue Badge Team.
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