Global Strategy & Operations Manager — Hybrid

Wolt is seeking a Strategy & Operations Manager to join the Global Support team. You will redefine how we collect, analyze, and act on refunds and contact rate, working with regional and product teams to improve customer experience and efficiency.

You will standardize operating models across markets, drive KPI-based insights, and expand outsourcing to optimize costs and service quality. Fluency in English and UK work eligibility are required; hybrid work (3 days onsite, 2 remote) offered.

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