Europe SaaS Customer Success Lead — AI-Driven Growth

Carta, Inc. is seeking a Customer Success Manager to manage a diverse EMEA book of business across SMB, Mid-Market and Enterprise for London-based operations.

You will act as a trusted advisor, driving engagement, retention and renewals using Salesforce and leading CS platforms. You will leverage AI tools to scale personalized engagement, accelerate renewal prep, and surface insights to inform action across a large customer portfolio.

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