Major Events Volunteer and Workforce Manager

Job Introduction

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Job title: Major Events Volunteer and Workforce Manager

Do you believe that great events start with great people?

Liverpool is preparing to host some of the most exciting sporting and cultural major events, and we need someone who can bring together the people who will help make them happen.

We want every volunteer, member of staff and event workforce colleague to have an exceptional experience, gaining new skills, building confidence and playing a part in showcasing Liverpool on the world stage.

If you want a role that connects people, communities, events, skills development and workforce planning, then this is the job for you.

We need someone with enthusiasm, leadership and a passion for developing people, alongside the organisational skills to coordinate large-scale volunteer and workforce programmes across multiple major events.

A bit about us:

Liverpool is a city that knows how to put on a show.

From world famous cultural celebrations to globally recognised sporting spectacles, Liverpool is a city that welcomes the world and creates unforgettable experiences. Our communities are proud, passionate and ambitious, and we are looking for people who share that energy and want to help shape the city's future.

Working at Liverpool City Council offers the opportunity to make a meaningful impact while being part of a team that delivers projects of local, national and international significance. We are committed to putting residents at the heart of everything we do, creating opportunities, supporting communities and showcasing the very best of Liverpool.

Culture Liverpool delivers world-class cultural programmes, major international events and citywide celebrations that inspire, connect and leave a lasting legacy. Over the coming years, Liverpool will host some of the most exciting events in Europe, including the Inclusive Sport and Culture Festival, Tour de France Stage Finish, European Wheelchair Basketball Championships, Four Queens and UEFA EURO 2028.

This is a unique opportunity to lead the volunteer and workforce programmes that will help make these events a success. If you're passionate about volunteering, community engagement and creating meaningful experiences for people, we'd love to hear from you.

The role:

As Major Events Volunteer and Workforce Manager, you will lead the development and delivery of Liverpool's major event volunteer programme, helping to recruit, train and support a skilled workforce that reflects the diversity, pride and welcoming spirit of our city.

You will play a key role in ensuring volunteers are embedded across event operations, creating positive experiences for participants, spectators, visitors and communities while developing a lasting legacy of volunteering for future events.

Key responsibilities include:

• Leading the planning, coordination and delivery of volunteer and workforce programmes across Liverpool's portfolio of major sporting and cultural events
• Developing inclusive and accessible volunteering opportunities that engage residents, attract diverse audiences and create meaningful pathways into volunteering, employment and skills development.
• Overseeing volunteer recruitment, selection, training, accreditation, deployment and welfare, ensuring volunteers are supported at every stage of their journey
• Building and maintaining strong relationships with event organisers, delivery partners, community organisations, education providers and key stakeholders to maximise participation and impact.
• Developing workforce plans and operational processes that ensure volunteers are effectively integrated into event delivery and contribute to safe, welcoming and successful events
• Measuring programme outcomes, gathering insight and evaluating impact to help create a sustainable volunteer legacy that continues to benefit Liverpool beyond the delivery of individual events

We're looking for an experienced volunteer and workforce event professional with strong leadership, stakeholder management and programme delivery skills, who is passionate about people and committed to creating opportunities that make a lasting difference.

This role is fixed term for the purpose of delivering a programme of major events and will end 31 August 2028.

Our offer to you:

• At least 27 days holiday, plus bank holidays. rising to at least 32 after 5 years' service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a "Flexibility First" approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme - option to join the AVC Scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time - a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme
• Medicash

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

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