Credit Controller - 12m FTC

SF Recruitment are currently recruiting for a Credit Controller to join a well-established business based in Grantham on a fixed-term maternity cover contract. This is a key role within the Finance team, managing a portfolio of B2 B customers across multiple business entities, with a strong focus on aged debt and overdue balances.

• Salary: £30,000pa
• Contract: Fixed-term maternity cover
• Location: Grantham
• Working pattern: Monday to Thursday 9:00am-5:30pm, Friday 9:00am-5:00pm
• Working arrangement: Fully office-based

The role

Working alongside another Credit Controller, you will take responsibility for managing outstanding customer balances, maintaining accurate Sales Ledger records and building strong relationships with customers to resolve queries and minimise overdue debt. This is a predominantly B2 B Credit Control role, with a particular emphasis on aged debt and proactively managing overdue accounts.

There is also an exciting opportunity to support the implementation of an integrated Credit Control solution, working to help improve and streamline the existing credit control process.

Credit Control & Aged Debt

• Proactively monitor customer balances and chase overdue debt in line with internal processes.
• Manage a portfolio of B2 B customer accounts, ensuring outstanding balances are followed up promptly.
• Escalate overdue accounts to management and regional managers where appropriate.
• Work with legal consultants where required to support the recovery of problematic debt.

Sales Ledger & Reporting

• Maintain accurate and up-to-date Sales Ledger records across multiple business entities.
• Ensure customer accounts are kept tidy, accurate and reconciled.
• Produce weekly aged debt reports and attend regular internal debt meetings.
• Maintain accurate customer information within the accounting system.
• Carry out appropriate credit checks for new customers.

Customer Relationships

• Manage the Sales Ledger customer email inboxes, responding to queries professionally and promptly.
• Build effective working relationships with customers and internal teams to resolve queries and facilitate payment.
• Investigate and resolve issues that may be preventing outstanding invoices from being paid.

Systems & Process Improvement

• Support the Management Accountant with the implementation of the new Credit Control solution.
• Identify opportunities to improve the efficiency and effectiveness of existing Credit Control processes.
• Utilise accounting software and Microsoft Excel to manage customer information, reporting and debt.

About you:

We are looking for an experienced Credit Controller who is confident managing overdue B2 B debt. You will need strong communication skills, good attention to detail and the ability to manage your own workload.

The successful candidate will be:

The successful candidate will be proactive, personable and organised, with the confidence to work independently while contributing effectively to the wider Finance team. If you are an experienced Credit Controller looking for a new interim opportunity in Grantham, we'd be keen to hear from you.

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