Guest Communications Concierge — Hospitality Switchboard

City of Edinburgh Source: WhatJobs
£21,000–£25,000

Virgin Hotels Edinburgh seeks a professional Switchboard Agent who is guest‑focused and highly organized. You will be the central hub, delivering exceptional guest experiences through efficient call handling, personalised service, and cross‑department coordination.

Key duties include handling guest inquiries, processing in-room dining orders, and supporting reservations while maintaining accurate records and a friendly, proactive attitude across all channels.

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Full job description from WhatJobs. Apply for this role →

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