Sr. Specialist I

Work Pattern: Hybrid

Travel Requirements: Mostly Remote - Travel to customer and Mastek offices as required

Security Clearance: Not Mandatory - Good to Have

About Mastek

Mastek Limited is a global provider of enterprise AI, digital, and cloud services, enabling clients to achieve measurable and sustainable returns on their technology investments. With a presence in over 40 countries and a workforce of nearly 5,000 professionals, Mastek delivers innovative technology solutions that help organisations accelerate transformation and unlock business value.

Through our Lead with AI approach, we integrate intelligence across our solutions and operations, enabling ethical, scalable, and domain-driven AI adoption. We partner with industry leaders including Oracle, Salesforce, Microsoft, AWS, Snowflake, and Databricks, delivering outcomes across sectors such as Healthcare, Financial Services, Retail, Manufacturing, Higher Education, and the Public Sector.Guided by our core values of Trust, Value, and Velocity, we foster a culture of collaboration, innovation, continuous learning, and career growth.

About the Role:

Job Summary:

We are seeking an experienced and strategic Business Analyst to lead business analysis efforts within a team. This role will involve collaborating with various stakeholders, capturing evidence, and driving data-driven decisions to support the organisation's objectives. The ideal candidate will possess strong analytical skills, leadership qualities, and a deep understanding of business processes and technologies.

Key Responsibilities:

• Proactively gathering, analysing, and documenting business requirements to meet the needs of a multidisciplinary team.
• Collaborating with senior management and stakeholders to identify business needs and support the team in developing effective solutions.
• Driving process improvements and operational efficiencies by analysing current processes and recommending enhancements.
• Developing and maintaining comprehensive project documentation, including business requirements, functional specifications, and process flows.
• Overseeing the execution of user acceptance testing (UAT) and ensure that solutions meet business needs. .
• Presenting findings, insights, and recommendations to stakeholders and senior management. Staying informed on industry trends, best practices, and emerging technologies that could impact the organisation.

Required Qualifications & Skills:

• Minimum of 5-7 years of experience in business analysis or a related field, with a sproactive attitude.
• Strong leadership skills with the ability to motivate others and gain buy-in.
• Excellent analytical and problem-solving abilities, with a strong attention to detail.
• Proficiency in data analysis tools and methodologies, as well as Microsoft Office Suite (Excel, Word, PowerPoint).
• Exceptional verbal and written communication skills, with the ability to present complex information clearly.
• Experience with project and product management methodologies and tools (e.g., Agile, Waterfall, JIRA, Confluence).
• Experience working in a regulated environment (healthcare domain is a plus) Preferred Qualifications:
• Industry certifications (e.g., CBAP, PMI-PBA) are a plus.
• Familiarity with data visualisation tools (e.g., Tableau, Power BI) is an advantage.

Why Join Mastek?

• Work on large-scale digital transformation programmes across public and private sector clients.
• Collaborate with highly skilled and diverse teams across multiple disciplines.
• Gain exposure to modern technologies, frameworks, and delivery methodologies.
• Access ongoing learning, professional development, and certification opportunities.
• Contribute to meaningful projects that have real-world impact.
• Be part of an inclusive culture that values innovation, teamwork, and continuous improvement.
• Enjoy clear career progression opportunities within a global technology organisation.

Our UK Benefits Include

• Competitive salary and annual bonus opportunities
• Hybrid and flexible working options
• Generous annual leave entitlement plus bank holidays
• Company pension scheme with employer contributions
• Private medical insurance (for self and dependants)
• Life assurance cover
• Employee Assistance Programme (EAP)
• Wellbeing initiatives and gym support
• Learning and development programmes, certifications, and professional training
• Employee recognition and reward schemes
• Cycle to Work scheme
• Employee referral bonus programme
• Enhanced family-friendly policies

Diversity & Inclusion

At Mastek, we are committed to building a diverse workforce and creating an inclusive environment where everyone can succeed. We welcome applications from all backgrounds and are proud to be an equal opportunities employer.

We believe diversity drives innovation and are dedicated to fostering a workplace where every employee feels valued, respected, and empowered to make an impact.

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