Interim Head of Complaints & Service Improvement

Camden Town Source: WhatJobs
£82,000–£110,000

Liquid is seeking an Interim Assistant Director of Complaints to lead the organisation's complaints transformation. The role is 12 months, based in Kings Cross, with a 4 days in the office / 1 day from home pattern and a daily Umbrella rate of 520.08.

You will stabilise the complaints function, drive governance, and deliver sustainable improvements across the end-to-end journey within the Customer Experience Directorate.

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Full job description from WhatJobs. Apply for this role →

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