Workforce Planning and Optimisation Manager

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Workforce Planning and Optimisation Manager

Contract type: Permanent

Hours: full-time, 40 hours per week

Location: hybrid, with travel to our care homes and Central Support Services (S9 1XH) as required

Salary: Competitive

Join Exemplar Health Care in a pivotal role where people, strategy and data come together.

This is a high-impact role with a direct influence on the quality, safety and sustainability of care across Exemplar Health Care. As Workforce Planning and Optimisation Manager, you'll use data-driven insights to ensure our homes have the right colleagues, with the right skills, at the right time, enabling teams to deliver exceptional care and support.

Working closely with leaders across Operations, Finance, HR and Recruitment, you'll identify opportunities to improve workforce deployment, drive operational performance and create lasting improvements that benefit both colleagues and the people we support.

About The Role

• lead workforce optimisation across our homes, working with operational leaders to ensure colleagues are deployed effectively, safely and sustainably
• use data to identify trends, risks and opportunities, turning insight into practical recommendations and action plan
• develop and improve workforce planning strategies, ensuring staffing models align with the needs of the people we support, regulatory requirements and operational priorities
• drive performance and efficiency improvements, challenging unsustainable practices, reducing reliance on temporary staffing and supporting better workforce forecasting and budget management
• build strong partnerships across Operations, Finance, HR and Recruitment, leading a joined-up approach to workforce planning and contributing to wider operational improvement projects.

About You

• a strong analytical thinker, able to turn complex data into meaningful insights and practical recommendations
• a confident and influential communicator, comfortable challenging existing approaches and driving positive change through collaboration
• commercially aware, balancing financial performance with the need to deliver safe, high-quality care and support
• resilient, organised and adaptable, able to manage competing priorities, navigate changing operational demands and maintain momentum when implementing improvements
• a relationship-builder who thrives on continuous improvement, working effectively across teams to develop innovative, sustainable ways of working and deliver better outcomes

Why join us?

Exemplar Health Care supports adults living with complex needs across more than 60 care homes throughout England. We employ over 5,000 colleagues who help make every day better for the people we support.

You’ll join a friendly and collaborative team, working on a wide variety of projects that have a real impact across the organisation.

Right to work in the UK

Applicants must have the right to work in the UK at the time of application. We're unable to offer visa sponsorship or transfer an existing visa sponsorship for this role.

Please be aware that Exemplar Health Care will never ask for payment at any stage of our recruitment process. Any website or individual requesting money for a Certificate of Sponsorship (CoS), or claiming to offer employment on our behalf in exchange for payment, is not associated with our organisation.

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