Senior Contact Centre Leader: Maternity Cover

Reading Source: WhatJobs
£38,000–£48,000

Activate Learning is seeking a Deputy Contact Centre Manager to lead the Reading College contact centre, reporting to the Group Contact Centre manager. The role focuses on delivering outstanding customer experiences, coaching advisers, and ensuring targets and quality standards are met.

It is a full-time maternity cover role based on-site at Reading College. You will guide the team to provide admissions services, support with inquiries and enrolments, and contribute to continuous improvements in

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Full job description from WhatJobs. Apply for this role →

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