Business Intelligence Analyst

We are the Ascenti Group. The leading provider of physiotherapy, mental health, and government assessment services in the UK. With more than 25 years’ experience serving both the public and private sectors, we are industry leading experts and passionate believers in our distinct clinical philosophy, because we know how it works and see first‑hand how it helps people every day.

Our Group is made up of three Business Units – Ascenti Physio, Advo Health, and Six Physio – which are bound together by our common purpose to help people live fuller lives.

These Business Units are provided services by a handful of Support Functions that includes Digital, Marketing, Finance, and the People team. These Support Functions are designed to provide specialist knowledge and skills across the three Business Units so that the Business Units can focus on their core: delivery of high-quality clinical services across the UK. The Business Units are, in effect, internal ‘customers’ of our Support Functions.

Your purpose

As the Business Intelligence Analyst at Ascenti, you’ll be responsible for leading the data migration process and developing the new data warehouse pipelines as we move to a new patient management system. Alongside this you will be responsible for development of new insights and reporting delivered through continual engagement with customers and users. You will provide training and support for dashboards and datasets to improve overall business insights for decision makers.

How your role fits within our team

Ascenti Digital specializes in the delivery of digitally enabled physiotherapy, musculoskeletal (MSK), and mental health services for the Ascenti Group. Our bespoke workflow management, booking, and clinical notes platforms provide cutting edge experiences for employees, partners, and patients.

As a core member of the data analytics function, the Business Intelligence Analyst will report into the Group Head of Data & Insight to continue the development of our BI capability as well as act as a project lead for the data migration project.

Key responsibilities

• Manage the data migration process and development of new data warehouse pipelines to our new Patient Management System.
• Maintain and develop data dashboards and reports using the latest technologies and techniques.
• Work with project sponsors and customers to understand requirements for the creation of dashboards and datasets.
• Communicate with internal and external customers to resolve queries and perform end‑user training on MI suite.
• Produce documentation in support of delivered projects.
• Perform data quality and system audits to improve data consistency and identify trends.
• Make daily checks using data monitoring tools and perform incident response for failures.

Knowledge, experience, and qualifications

• Excellent understanding of SQL.
• Ability to create and maintain Power BI paginated reports.
• Expert power user within Microsoft Excel.
• Knowledge of Power BI dashboard development and tooling.
• Experience with Microsoft SQL Server and T‑SQL syntax.
• Experience of working with data flow and ETL tools (e.g. Azure Synapse).
• Excellent stakeholder management and customer service experience.
• Prior involvement with data migration projects.
• Strong timekeeping and project management skills, ideally with experience working within a formal project delivery framework (e.g. Scrum, Six‑Sigma etc.).
• Effective verbal and written communication style.
• Bachelor's degree in mathematics, computing, or experience in a senior data analytics role.

Professional standards

We care about doing the right thing by our people and everyone that we work with. We also expect our people to do the right thing and to model the behaviours outlined in our Code of Conduct. As an Ascenti employee you will follow key principles and policies covering Safeguarding, Equality Diversity and Inclusion, Data Protection, and Risk Management.

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