Hotel Guest Experience Lead

Blackburn Source: WhatJobs
£28,000–£36,000

leaf HOSPITALITY is recruiting a Guest Service Manager for the Blackburn property, set on the M65 border near Hyndburn within the Frontier Retail Park. The hotel offers 150 bedrooms, a busy lounge, bar and breakfast service, and a welcoming, upbeat culture that mirrors the Hamptonality ethos.

This hands-on leadership role covers reception, lounge and restaurant touchpoints; you will lead by example, develop team capabilities, resolve guest enquiries professionally, monitor feedback, and support

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