Previous experience across IT support and some experience providing infrastructure support
Good Microsoft knowledge including Windows Server, Active Directory, Microsoft 365 and Entra ID
Understanding of networking including TCP/IP, DNS, DHCP, VPNs and VLANs
Experience with VMware and/or Hyper-V
Good troubleshooting skills across hardware, software and infrastructure
Full right to work in the UK
Able to commute to Haverhill 4-5 days a week
Responsibilities
Support and maintain our sites core IT infrastructure, including servers, networking, cloud services and end-user technology
Provide technical support for important business applications and work with external suppliers where required
Take ownership of more complex incidents and investigate recurring technical problems
Get involved in infrastructure upgrades, application deployments, security improvements and cloud projects
Help ensure systems are appropriately patched, backed up, monitored and protected
Maintain the technical documentation and controls required within a regulated environment
Technologies
Active Directory
Cloud
Hardware
Hyper-V
Support
Microsoft 365
Security
TCP/IP
VMware
Windows
Office 365
More
We are offering a broad internal IT role based in Haverhill, onsite 4-5 days a week, with a salary of £40k plus a bonus scheme. This role gives you the chance to be involved in far more than day-to-day support, working across infrastructure, business applications, security and improvement projects. It is well suited to someone with a strong foundation in IT support or infrastructure who wants greater technical ownership and exposure within a business with exciting growth plans.
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