Global Technical Support Manager: AI-Driven Escalations

London Source: WhatJobs
£80,000–£110,000

Swap is seeking a Technical Support Manager to provide senior, cross-product technical leadership within the Support organisation. This role focuses on escalation ownership, operational consistency, and scaling Technical Support (notably in the US) as our product suite and customer base grow.

As the senior technical authority, you’ll champion readiness, standard practices, and collaboration with Product and Engineering, while guiding the team through strategic and hands-on execution across

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →

Back to all jobs

Help others hire with confidence

Reviews on Trustpilot

Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.