Strategic Insights & Research Lead — Hybrid

ENGIE Energy Supply UK is hiring an Insights & Research Lead in Leeds on a 13-month FTC maternity cover. You will shape how we listen, learn, and act, influencing strategic decisions, customer experience, and business growth.

In this hybrid role, you will lead end-to-end customer and competitor insight projects, manage annual research programmes, and own key metrics like NPS and CS. You will translate data into actionable recommendations for senior stakeholders.

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