General Manager Designate - St Johns NFLD

About Us

Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts as your career architects, focusing on connecting you with opportunities that align with your skills and aspirations. We are passionate about propelling your career forward, ensuring that the next step you take is not just a job but a fulfilling journey. Partner with us, and let's build your success story together.

Our Client

has been proudly serving local customers for over 35 years, and we continue to grow with the best people on our team! With 66 restaurants in Canada and the US, you need not look any further than your local restaurant to understand the secret of its success: employees who enjoy a lively, energetic, and fun work atmosphere; the opportunity to create a memorable dining experience for our guests every day; a competitive wage and benefits package; and opportunities to grow personally and professionally. We are looking for an incredible Assistant Managers and Assistant General Managers to be the leader of our team. Our people are the heart and soul of our business, and we are on the hunt for an amazing person like you to personify the magic and precision of the overall restaurant experience, all the while providing best-in-class leadership to an awesome group of people.

Job Title: General Manager Designate

Location: St. Johns, Newfoundland

Job Description

The General Manager is responsible for overseeing all aspects of restaurant operations to ensure a seamless and profitable dining experience. This includes managing staff, controlling costs, maintaining high-quality service standards, and maximizing overall efficiency.

Offer

• Competitive Compensation: They offer a competitive base salary package, ensuring your skills and contributions are duly recognized. Ranging from $75,000 to $85,000.
• Bonus or additional Incentives: Bonus is paid quarterly on store performance and individual contributions.
• Vacation and Leave: Enjoy a generous vacation policy, allowing you the flexibility to maintain a healthy work-life balance.
• Comprehensive Benefits: The benefits package includes dental coverage, health insurance, and other wellness perks.

Responsibilities

Leadership and Staff Management

• Recruit, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel.
• Provide ongoing coaching, feedback, and performance evaluations to ensure a motivated and efficient team.
• Foster a positive and collaborative work environment.

Operational Excellence

• Develop and enforce standard operating procedures to maintain consistency in service quality and efficiency.
• Monitor daily operations to identify areas for improvement and implement solutions.
• Ensure compliance with health and safety regulations and restaurant policies.

Customer Service

• Uphold high standards of customer service to create a positive dining experience.
• Address customer concerns and feedback promptly and professionally.
• Implement strategies to enhance customer satisfaction and loyalty.

Financial Management

• Manage and optimize restaurant budgets, including expenses and revenue.
• Monitor inventory levels, control food and labor costs, and implement strategies for cost reduction.
• Analyze financial reports and implement actions to improve profitability.

Marketing and Sales

• Develop and execute marketing strategies to attract new customers and retain existing ones.
• Collaborate with the marketing team to create promotions, events, and advertising campaigns.
• Monitor sales trends and adjust strategies to meet revenue targets.

Quality Control

• Ensure the consistent quality of food, beverages, and service.
• Work closely with the kitchen staff to maintain menu standards and introduce new items.
• Conduct regular inspections to ensure cleanliness and adherence to hygiene standards.

Communication and Reporting

• Communicate effectively with staff, management, and stakeholders.
• Prepare regular reports on key performance indicators, financial results, and operational metrics.

Qualifications

• Proven experience as a General Manager or similar role in the restaurant industry.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• In-depth knowledge of restaurant operations, including kitchen management and customer service.
• Understanding of financial aspects, including budgeting and profit and loss analysis.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.

Out-of-Country Applicants

We appreciate your interest in our organization. Regrettably, at this time, we are unable to provide sponsorship or assistance with international relocation. To be considered for this position, we kindly request that applicants presently reside in Canada. Thank you for your understanding.

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