Part-Time Shift Lead — Customer & Store Ops Champion

B&Q Middlesbrough is seeking a part-time Shift Lead to cover 25 hours per week with a permanent contract. The role pays £14.50 per hour (about £18,850 per year) plus a pension and 6.6 weeks' holiday. You will oversee shifts, support opening/closing, and be the first point of contact for staff and customers.

You’ll ensure a safe shopping environment, deploy colleagues, and foster a store culture where customers feel valued and teams enjoy working together.

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