We're partnering with a leading brand experience and experiential marketing agency to recruit an experienced Client Services Director .
This is a senior leadership role responsible for driving client growth, leading high-performing teams and ensuring the successful delivery of integrated campaigns for a portfolio of blue-chip clients.
The Role
Lead, coach and develop a client services team across Account Director, Account Manager and Account Executive levels.
Build and maintain strong senior client relationships, acting as a trusted strategic partner.
Oversee campaign delivery, ensuring projects are delivered on time, within budget and to the highest standards.
Drive account growth by identifying opportunities to expand client partnerships and increase revenue.
Support new business activity, pitches and presentations.
Monitor commercial performance, resource planning and profitability across accounts.
Collaborate with Creative, Operations and Production teams to deliver outstanding client outcomes.
Champion best practice and continuous improvement across the client services function.
About You
Significant experience within an agency environment, ideally experiential, shopper marketing, creative, integrated or brand experience.
Proven success leading and developing client services or account management teams.
Strong commercial acumen with experience managing budgets, profitability and account growth.
Excellent stakeholder management, presentation and negotiation skills.
Experience delivering integrated campaigns across multiple channels.
Strategic thinker with a collaborative and solutions-focused approach.
Strong understanding of GDPR and current industry best practices.
Full UK driving licence and access to a vehicle.
Package
Salary up to £85,000 DOE
Hybrid working
Generous holiday allowance
Private healthcare and life assurance
Employee discounts and wellbeing support
On-site facilities including gym and parking
Regular social events and recognition programmes
This is an excellent opportunity for a senior client services professional looking to join a growing agency and play a key role in shaping client partnerships, team development and commercial success.
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