Director of Finance - Customer

• Orbit is looking for a Director of Finance - Customer to work with their CCO.
• Excellent opportunity to join a large social housing organisation.

About Our Client

One of the UK's leading housing groups, Orbit provides homes and services to over 100,000 customers. We believe that everyone is entitled to a good-quality home that they can afford, in a place that they are proud to live. With a clear social purpose and a strong commercial foundation, we are committed to delivering safe, high-quality homes and exceptional customer experiences.

For nearly 60 years, Orbit has been making a positive difference to communities, reinvesting surpluses to improve homes, services and neighbourhoods while creating much-needed affordable housing. Today, we manage more than 46,000 homes and are delivering an ambitious programme to build and regenerate 7,000 new homes by 2030.

As Director of Finance, Customer, you will play a critical leadership role at the heart of the organisation. Partnering with the Chief Customer Officer and their team, you will provide strategic financial leadership across customer services, transformation and operational performance, ensuring resources are aligned to deliver the best possible outcomes for customers while driving value, efficiency and long-term sustainability.

Job Description

• Provide strategic financial leadership to the Chief Customer Officer and their team, supporting planning, investment decisions and the transformation programme.
• Lead financial oversight of Orbits transformation programme, ensuring robust business cases and value-for-money outcomes.
• Partner with senior leaders to deliver budgeting, forecasting, performance reporting and financial insight that supports informed decision-making.
• Drive financial performance, control and value for money, ensuring strong governance, effective risk management and continuous improvement.
• Lead and develop the finance team, building capability, fostering high performance and championing inclusion.

The Successful Applicant

• Qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with significant senior finance leadership experience.
• Strategic finance business partner with the ability to influence senior stakeholders, providing meaningful insight that supports business performance and strategic objectives.
• Strong commercial and analytical capability, including financial modelling and business case development.
• Experience leading finance support for large-scale transformation programmes, driving performance improvement, organisational change and value-for-money outcomes.
• Proven people leader, with experience developing high-performing finance teams; social housing or regulated experience in large customer focused organisations would be advantageous.

What's on Offer

• Generous annual leave entitlement.

This is a fantastic opportunity to join one of the UK's leading housing organisations in a role where you'll have real influence and impact.

If you're a commercially minded finance leader who enjoys working closely with senior stakeholders, leading change and making a genuine difference, we'd love to hear from you.

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