We are currently recruiting for a Service Advisor at a respected franchised main dealer in Plymouth. This is an excellent opportunity for an experienced motor trade professional to join a well-established dealership team and develop their career within a dynamic environment.
Benefits of a Service Advisor
Competitive basic salary of £27,000 per annum
Potential earnings of up to £35,000 including bonuses and overtime
Monday to Friday working week with Saturday mornings on a one-in-four basis
Morning off on a Monday when the previous Saturday was worked
Opportunity to earn additional bonus and overtime pay
Supportive team environment in a reputable dealership
Duties of a Service Advisor
Providing exceptional customer service and maintaining strong client relationships
Managing service appointment bookings and liaising with customers to explain vehicle repairs and service requirements
Assisting with workshop scheduling and ensuring work is completed efficiently
Generating upsell opportunities and promoting dealership services
Ensuring high standards of customer satisfaction and professional communication
Handling administrative tasks related to service department operations
Requirements of a Service Advisor
Previous experience as a Service Advisor or in a similar customer-facing role within the motor industry preferred but not absolutely essential
Strong customer service skills with excellent communication abilities
Face-to-face customer interaction experience
Full valid UK driver's licence
Professional attitude and a proactive approach to work
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