Transport Administrator

Transport Administrator

To provide the primary point of contact for all transport issues arising and carry out administrative duties in order to help the depot meets its administrative responsibilities and provide a professional customer service.

Accountabilities – may include but not limited to:

• Carry out administrative and reporting duties to help the depot meet its legislative and corporate governance requirements
• Effective handling of calls/emails to provide administrative support within agreed parameters or to escalation issues outside these parameters to the Transport Manager
• Utilise data input using the appropriate electronic systems
• Manage the effective storage of records, physical and/or electronic to ensure efficient location of records
• Liaise with the other departments to ensure effective communication and distribution of information to support the achievement of depot targets
• Manage the collation of data in respect of any system tools to add value to the department
• Support Transport Managers in any tasks that are necessary to support the effective running of the Transport department
• To action and manage administrative duties as directed in order to ensure customers receive the necessary level of care
• Carry out debrief duties which is situated in the Warehouse which can involve moving stock, cages and assisting the drivers with admin duties and reporting

Requirements (Knowledge, skills and key behaviours)

• Organisational skills
• Experience and understanding of the food distribution market place (desirable)
• Competent in the use of IT including Outlook, Word and Excel
• Communication skills (telephone and email)
• Interpersonal and influencing skills
• Attention to detail – the ability to record accurate information
• Conscientious
• Ability to be effective under pressure

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