Guest Experience Manager — Growth & Leadership

John Lewis in Southampton is seeking a service-focused team member to support daily operations and engage guests with warmth and professionalism. You will be hands-on during service, resolve complaints calmly, and drive upselling while maintaining outstanding product knowledge across food and beverages.

Join a culture that values respect, inclusivity, and continuous development; you will attend trainings, uphold cleanliness standards, and contribute to a welcoming guest experience aligned with

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