Solution Design Director

Company description

Within Publicis Groupe’s Intelligent Creativity business, we specialize in bringing creative ideas to life, and to consumers. By combining 100 years of craft excellence with 6,000 experts across 52 locations of the world’s biggest studio network, we leverage the industry’s richest data, through the power of agentic AI, to radically redefine content production with Intelligent Content. We intuitively deliver this through Marcel Make, the world’s first Intelligent Content agent. The result? Predictively performing content that unlocks business growth in unprecedented ways. No more guesswork. No more waste.

Just content that works, working a lot harder.

Overview

Publicis Production is looking for a Solution Design Director to play a pivotal role in shaping how we design and deliver production solutions for our clients globally.

Sitting at the intersection of Commercial, Technology, Growth and Operations , you will turn complex client briefs into compelling, scalable and commercially viable production solutions.

You’ll work closely with our Growth and Commercial teams during major client opportunities, bringing together the right production capabilities, workflows, technology, talent and delivery model to create solutions that answer our clients’ needs.

This is a highly visible role with significant exposure to senior clients and leaders across Publicis Groupe. It’s an exciting opportunity for someone who understands production deeply, embraces technology and AI, and enjoys turning complex challenges into solutions that work.

Responsibilities

• Lead the design of production solutions for major client opportunities, from initial brief through to implementation.
• Translate client needs into clear and compelling operating models, workflows and delivery solutions.
• Define the right combination of onshore, offshore and global hub capabilities.
• Work closely with Commercial, Technology, Growth and Operations to ensure solutions are both ambitious and deliverable.
• Build robust cost-to-serve models covering resource, capacity, location mix and technology.
• Partner with Commercial and Finance to ensure solutions support sustainable pricing and margin.
• Bring AI and automation into solution design, identifying where technology can improve efficiency, speed and quality.
• Ensure technology commitments reflect the capabilities of our platforms and wider Publicis Groupe technology ecosystem.
• Present solutions to senior client stakeholders and support pitches, negotiations and procurement conversations.
• Create clear handovers into Transition and Operations so solutions can be implemented successfully.
• Develop reusable solution frameworks and best practices that can be applied across clients, markets and regions.
• Use insights from live client delivery, renewals, wins and losses to continuously improve how we design future solutions.

Qualifications

• Significant experience in production, marketing operations, managed services or solution design.
• Strong experience designing complex production solutions for large or multinational clients.
• Deep understanding of modern content production across channels such as AV, digital, social, print and retail.
• Experience across adaptation, localisation, versioning and post-production.
• Strong commercial understanding, including cost to serve, resource modelling, capacity, utilisation and margin.
• Experience designing embedded, in-house, dedicated-team or managed-service solutions.
• Strong understanding of technology and its role within modern production environments.
• Practical knowledge of how AI and automation are changing production workflows, cost and delivery.
• Experience translating complex client briefs into solutions that are both compelling and operationally achievable.
• Confidence presenting and pitching to senior client stakeholders.
• The ability to influence and bring together stakeholders across Commercial, Technology and Operations.

What you'll bring:

• You’re a strong communicator who can take complexity and turn it into a clear, compelling story.
• You combine commercial thinking with operational understanding – you know that a great solution needs to excite the client while also being realistic to implement and deliver.
• You’ll be comfortable working with senior stakeholders, challenging assumptions and adapting your approach to different client requirements. You’ll also enjoy working across multiple teams and bringing together different capabilities to create something stronger.
• Most importantly, you’ll think beyond the individual pitch or opportunity. You’ll look for patterns, build repeatable solutions and help establish a consistent approach to Solution Design across our global business.

You’ll have the opportunity to:

• Shape how Publicis Production takes its capabilities to market.
• Work on significant global client opportunities.
• Collaborate across Production, Technology, Commercial, Creative and Media.
• Help define how AI and emerging technology transform content production.
• Build scalable solutions that can be used across clients and markets.
• Work closely with senior leaders and clients across the Publicis Groupe network.
• Help shape and grow Solution Design as a global capability.

Additional information

Diversity and inclusion is a core part of who we are at Publicis Production. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.

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