Key Account Director

We are a leading PE-backed tech and digital transformation business specialising in application engineering and support, cloud, data and AI and security. We differentiate in our ability to solve legacy systems challenges, helping organisations transition to more agile and efficient solutions. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency.

We are seeking a dynamic, high-performing and results-driven Key Account Director to join our team. The role will be pivotal in maximising revenue per contract and protecting our position through monitoring sales and delivery. Engaging with Key Account requirement owners to ensure delivery is optimised – bringing TXP practices where appropriate. The Key Account Director will provide a dashboard view of the account in terms of contract performance and report back to the Account team and management around emerging risks and opportunities.

Key Responsibilities:

• Manage relationships with major clients, ensuring high levels of satisfaction.
• Identify and pursue opportunities for cross-selling additional solutions to key accounts.
• Serve as an advisor to key accounts, focusing on sustaining and expanding account value.
• Support company revenue and gross profit targets through effective account management.
• Contribute to overall business objectives by fostering strong client partnerships.
• Develop and maintain strong, long-lasting relationships with key stakeholders within client organisations, fostering trust and open communication.
• Collaborate with clients to develop strategic account plans that outline growth opportunities, engagement strategies, and expected outcomes.
• Work closely with sales, marketing, product and delivery teams to ensure alignment in service delivery and to provide clients with world-class integrated solutions.

Requirements:

• Proven experience in key account management and development within the technology and FS/Insurance sectors.
• Demonstrated ability to deliver comprehensive, positive client experiences.
• Track record of building productive relationships with C-suite executives resulting in increased revenue and gross profit.
• Demonstrated sales track record in Insurance, Banking, or the broader Financial Services industries is preferred.
• 25 days annual leave (plus bank holidays)
• Holiday buy and sell scheme (up to an additional 5 days per annum)
• An additional day of paid leave for your birthday (or Christmas eve)
• 4% Matched employer contributed pension (salary sacrifice)
• Private medical insurance through our partner Vitality.
• Access to an Employee Assistance Programme & other Health Benefits through our partner Medicash
• Octopus EV Scheme (salary sacrifice)
• Cycle to work scheme
• 2 x social value days per year to give back to local communities.

Grow with us:

Work on exciting new projects

If you want to avoid getting stuck with the mundane, you’re in the right place. We work in many sectors with fantastic clients, so you’ll always be working on something exciting and challenging.

We recognise that you might have a career path planned out and you might need some support to help you move forward. We’re here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities.

Be part of the TXP growth journey

We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you’ll be part of that.

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