SF Technology Partners is seeking a Head of Customer Success in Birmingham to own and scale the customer journey from onboarding to renewal. You will work with Sales, Marketing, Operations, Tech and Product to embed automation that elevates service levels and continuity.
The role demands experience building customer success strategy from the ground up within a product-focused tech business, such as SaaS or FinTech, and a track record of strong NPS/CSAT improvements.
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London
As VP of Customer Success, you’ll lead and scale our global CS organization across Strategic, Enterprise, Commercial, and Digital Touch segments…
London
As VP of Customer Success, you'll lead and scale our global CS organization across Strategic, Enterprise, Commercial, and Digital Touch segments…
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