Home / Jobs / AI-Driven German-Speaking SaaS Support Specialist (DACH)
AI-Driven German-Speaking SaaS Support Specialist (DACH)
LondonSource: WhatJobs
£40,000–£65,000
LightLight is seeking a Customer Support Specialist (DACH) to serve German-speaking customers from our London office. You will be the primary contact for day-to-day how-to and technical questions, working with Account Management on activation and retention.
You will handle email and chat, diagnose issues, and help customers maximize the value of our AI-native finance ERP platform. A strong fit includes 2+ years in B2B SaaS support and fluency in German and English.
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