Platform Product Manager, Customer Service — Remote

London Source: WhatJobs
£90,000–£120,000

Spotify is seeking a Product Manager for our Customer Service Platform based in London, UK. You will own the product vision and roadmap for the tools our support advisors use, shaping how customers reach support across chat, email, social messaging, and emerging channels.

Collaborate with engineering, design, data science, and customer service operations to build scalable APIs and tooling. You will measure impact with clear success metrics and explore AI-driven improvements to advisor workflows.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →

Back to all jobs

Help others hire with confidence

Reviews on Trustpilot

Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.