Gi Group are looking for a Transport Planner based in Redhill who will be responsible for the effective planning and coordination of vehicle movements, driver schedules, and delivery routes to ensure a safe, efficient, and cost-effective transport operation. The role involves liaising with drivers, customers, and internal departments to ensure service levels are achieved while maintaining compliance with transport legislation and company procedures.
Monday to Friday
08:00am - 18:00pm (flexibility offered)
£13.00 per hour
Temp to perm
Key Responsibilities
Plan and schedule daily transport operations, ensuring efficient utilisation of vehicles and drivers.
Create and optimise delivery and collection routes to maximise efficiency and minimise costs.
Monitor vehicle movements and respond to any operational issues or delays.
Liaise with drivers regarding schedules, route changes, customer requirements, and transport updates.
Maintain accurate transport records and planning documentation.
Communicate with customer service to provide updates on delivery and collection schedules.
Work closely with warehouse, customer service, sales, and operational teams to meet customer requirements.
Investigate and resolve delivery issues, customer complaints, and service failures.
Support continuous improvements within the transport operation.
Ensure adherence to all H&S requirements
To undertake any other additional tasks as required by the Company
Key Performance Indicators (KPIs)
On-time delivery performance.
Vehicle utilisation rates.
Route efficiency.
Customer satisfaction levels.
Reduction in failed deliveries and service issues.
Person Specification
Essential Experience
Previous experience in a transport planning, logistics, or fleet coordination role.
Good geographical knowledge of the UK road network.
Strong organisational and planning skills.
Excellent communication and customer service skills.
Ability to work under pressure and meet deadlines.
Attention to detail and accuracy.
Ability to problem-solve and make decisions quickly.
Desirable
Experience using transport management systems (TMS).
Experience working within a distribution or logistics environment.
We use essential cookies to make this site work. With your permission we would also like to use the optional cookies below. Nothing optional is set until you choose, and you can change your mind at any time from "Cookie settings" at the bottom of every page. Cookie policy.
Essential — keep the site working and secure, and remember the choice you make here. Always on.